- SHIPPING AND DELIVERY
Most of the orders placed through us are dispatched as mentioned in the product description when the Customer is wishing to place the Order on our platform. Such orders shall be placed for delivery through our authorised delivery or a logistical partner providing services in your city, state. All orders placed shall additionally include delivery charges based on the location to which the delivery shall be undertaken. Delivery charges shall be charged unless and until the Company expressly waives off at its discretion.
Shipping Timelines:
- For orders placed for delivery in Chennai, the Company will ensure that the order is shipped within 2 working days from the time order has been placed on the platform.
- For orders placed for delivery in other districts of Tamil Nadu, the Company will ensure that the order is shipped within 3 working days from the time order has been placed on the platform.
- For orders placed for delivery anywhere across India, the Company will ensure that the order is shipped within 5 working days from the time order has been placed on the platform.
You will be notified of the delivery details and you shall be able to trace the package delivery either on our platform upon signing in or on the logistical partner’s platform for which you shall be provided with a reference or tracking details from the Company.
All the tracking details shall be SMSed as well as Emailed to your Registered Mobile Number and Email Id provided by you on registering on our platform. Make sure you have access to these details upon placing the order.
If the delivery is incomplete or the delivery has not been undertaken, then the User may raise a complaint on our Customer support email Id provided on the Terms of Service and Privacy Policy. We may investigate into the issue and then proceed with a refund at the earliest in case of a discrepancy in providing services to you.